Calls

Penny Mowle called asking for a service and the emptying of her septic tank.

Postcode: MK43 8SY

I tried to transfer the call, however there was no answer.

Please could you call back on 07780 862734.

Sandra Bennett from Camion called regarding a call out for an engineer.

I tried to transfer the call but received no answer.

She disconnected before I could go back to her.

Please could you call back on 07826 865430.

Name: Mrs Becker

She believes that there is a blockage. Everything is now blocked up and she is not sure if the blockage is near to the house of it is in the treatment plant.

Postcode: PE23 2RT

Email: beckerhq@aol.com

Phone Number: 01328 700002

Keith Carnegie called regarding an issue with the pump at WR8 9AT.

The left hand warning light is showing and the biodiscs are not working.

No answer on transfer to Austin.

Please could you call back on 07899 665769.

Keith Carnegie called as the left hand warning light is flashing at your service treatment plant located next to his land.

Post code - WR8 9AT.

He requires an update and advised if it is not resolved soon, the sewage backs onto his land.

Please could you call back on 07899 665769.

Apologies, I was unsure where to best direct this call.

Jules Rookes from Losehill House Hotel called again and advised Austin was supposed to arrive at 8am.

I tried to transfer the call, however there was no answer.

Please could you call back on 01433 621219.

Jules Rookes from Losehill House Hotel called and advised you were supposed to arrive at 8am.

I tried to transfer the call, however there was no answer.

Please could you call back on 01433 621219.

URGENT
Jules Rookes from Losehill House Hotel called regarding an issue with the septic tank.

They think that the pump has failed and would like someone to come out and check it for them.

I tried to transfer the call, however there was no answer.

Please could you call back on 01433 621219.

This was a Silent Call

Transferred Perry

Jimmy from Weston Wild called to discuss a service of the treatment plants. He needed to query the price for this.

Post code - HG4 4PL

I tried to transfer the call but had no reply.

Please could you call back on 07779 888678

Vince Heaton called to advise that he has arrived on site for the collection.

For your reference he called from 07747 016033.

Suzanna Henley called again regarding the payment of an invoice.

Her bank does not recognise the company as the name associated with the account. I confirmed we are part of The Haigh Group and it is stating Haigh Environmental on her details. She is going to check with the bank.

Please could you call back on 01159 665862 to confirm it's the same.

Client Called in.

Transferred Harriet Crowe

Peter Wilson from Wilson and Sons called again to obtain a blower unit.

Apologies, he had placed me on hold as I attempted to transfer so when I returned there was just hold music playing.

For your reference he called from 07498 479866.

Peter Wilson from Wilson and Sons called to speak with you in regards to a blower unit.

I tried to transfer the call.

He declined a call back.

Peter Wilson from Wilson and Sons called to speak with you but did not leave further details.

There was no reply on transfer, and when returning to the caller I was on hold and Peter was not on the line.

Peter Wilson from Wilson and Sons called to speak with you regarding a blower unit he would like to order.

His email is mawilson42@hotmail.co.uk

I tried to transfer the call however there was no answer.

They advised they will call back later.

Transferred Andrew Kay

Chris Deaton called regarding engineers attending 14A Doe Quarry Lane, Dinnington, Sheffield, S25 2NN today.

He was advised that they would attend at 10:30am today, and he would like to know what time they will be attending please.

There was no answer upon transfer.

Please could you call back on 07729 326300.

His email is cdeaton713@gmail.com

Sophie from Rexel called and enquired if you need anything this month.

For your reference, their email address is sophie.chippendale-scott@rexel.co.uk

For your reference, the number they called from was 0115 9 329499.

Could you please advise if this is an unwanted sales call?

Transferred Vince Heaton

Andrew Kay from ST20 0AU called to check on the status of a recently completed service.

There was no reply on transfer.

Please could you call back on 07976 292310.

David Balby called again in regards to a quote that they have received.

He advised that he paid it on Wednesday and wants to organize a time for when this would get sorted.

He has been told that he will be contacted twice but has still not heard from anyone, even after he has made payment for the work.

Quote number : 08215

Address : White Horse Inn, Badger Lane, Woolley Moor, Alfreton, DE55 6FG

I tried to transfer the call but there was no reply.

Please could you call back on 07770 721677.

Vince Heaton called to speak with you in regards to an invoice that you sent to him.

Upon transfer there was no reply on the line.

Please could you call back on 07747 016033.

Jaqueline Onestall called to book a tank empty.

Her address is: Barton Oaks, Bickenhall, Taunton, TA3 6TX.

I tried to transfer the call but received no response.

Please could you call back on 07545 022060.

Katja Burton from The Warehouse, Silo Farm Court, Whyburn Lane, Hucknall, Nottingham, NG15 6QP called in regards to change the account.

She advised it was under Scotts name but he has now moved house.

Please could you call back on 07855 509101

Email: katja.burton@nhs.net

I tried to transfer, however there was no answer.

Ella Coathup from Barbour ABI called to speak with you.

They advised you would be aware of the call.

She declined a call back.

Could you please advise if this is an unwanted sales call?

Peter Wilson from Wilson and Sons called again in regards to the blower unit.

Please could you call back on 07498 479866

I tried to transfer the call, but there was no reply.

Transferred Steve

Peter Wilson from Wilson and Sons called in regards to the blower unit.

Please could you call back on 07498 479866

Email: mawilson42@hotmail.co.uk

I tried to transfer, however there was no answer.

Andrew Kay called

He advised that you attended his property on Wednesday, however he thinks the work was not completed.

Postcode: ST20 0AU

I tried to transfer the call.

Please could you call back on 01902 791466.

Dave Newbury from Heritage Drains called as he is looking for an ET 80 blower.

I tried to transfer the call but had no reply.

Please could you call back on 07902 742414

This was a Silent Call

Sandra Bennett from Camion called to speak with you in relation to the email she has received from you.

I attempted to transfer the call, however there was no response.

She will respond to your email.

Suzanna Henley called regarding the payment of an invoice.

Her bank does not recognise the company as the name associated with the account.

Please could you call back on 01159 665862.

Upon transfer there was no reply on the line.

A Lady called

WRONG NUMBER: I advised an incorrect number has been dialled.

Transferred Caroline

Karen Ward called again as she moved into her house a year ago.

She would like to get her water treatment system serviced.

Her postcode is S45 8FF.

Please could you call back on 07918 076334.

Transferred Mark

A Gentleman from G Energy called wishing to speak to Ruby.

He then advised he would call back with a different contact.

Dario called with an issue with his pump.

I transferred the call and you advised him to send images over.

Helen Wilson from Tony Wilson Septic Tanks called as she would like to order three items.

She said she has called a few times and would like to speak directly with you.

The email previously taken for this Helen is pen-y-clawdd-farm@hotmail.co.uk.

I tried to transfer but there wasn't a response.

Please could you call back on 07713 312579.

URGENT

Naweed Rashid called regarding a service he had booked in for 11:00am today however, nobody has shown up.

He urgently needs to heard back about this as he needs to go out but is unsure if he needs to stay and wait for you to show up.

He has called previously however, has not been had a response.

His postcode is S26 3XU.

Please could you call back on 07877 319324.

I tried to transfer the call, yet there was no reply.

Transferred Sandra Bennett

Zoe from IWA called to introduce their services.

I advised her to email enquiries@mpcservices.co.uk

Helen Wilson from Tony Wilson Septic Tanks called again to speak with you regarding an order she would like to place.

I tried to transfer her call but there was no response.

She is hoping to get the product tomorrow so would appreciate speaking with you as soon as possible.

Please could you call back on 07713 312579.

The email previously taken for this caller is pen-y-clawdd-farm@hotmail.co.uk

Kim Priddis from Bladon House called to speak with you the email thy sent to you.

They have an overflowing septic tank.

She mentioned it was only serviced recently.

Please could you call back on 07825 794470 OR 07722 295725

Vince Heaton called to speak with you regarding a sewage treatment system that he purchased from you.

Please could you call back on 07747 016033.

Email: vine68uk@yahoo.co.uk