Calls

Karen Ward called she said moved into house a year ago.

She has water treatment system in place, she said it is needing its first service and would like some information about that.

She declined to provide an email address.

Her postcode is S45 8FF.

Please could you call back on 07918 076334.

Adam fro Metro Rod called wanting to confirm price and availability for a diaphragm which will be used on a blower.

I tried to transfer but there was no reply.

Please can someone call him back on 07493 647567.

Jennifer Parkinson called regarding installation of her septic tank. She is frustrated as she usually deals with Kirsty Mosely however does not hear back.

Please could you call back on 00447729602816.

She is free for a call back for the next 15 minutes otherwise after 15:15pm.

I tried to transfer the call however there was no answer.

Rob Taylor called as he has a septic tank that needs a complete service and restoration.

Postcode: B78 1AR

Please could you call back on 07763 715179.

I tried to transfer the call, but there was no reply.

Helen Wilson from Tony Wilson Septic Tanks called to speak with you directly about placing an order.

I tried to transfer her call but there was no reply.

Please could you call back as soon as possible on 07713 312579.

Email: pen-y-clawdd-farm@hotmail.co.uk - this wasn't confirmed phonetically by myself and was taken from a previous message.

Emily from Derbyshire Police called to confirm the service appointment today at 1pm.

She does not want to rearrange.

Postcode - DE5 3RS

Please could you call back on 07591 948344.

Automated Message called

SALES CALL. I advised we do not accept introductory calls.

Caroline from Hastoe Housing called.

She stated that the pit has been emptied but the blockage is still there.

She would like to know if someone is going back to finish.

3 Orchard Lane, Challock, Ashford, TN25 4AD

Please could you call back on 0300 1232250.

Sandra Bennett from Camion called to speak with you directly about the job they have done today.

I tried to transfer the call but there was no reply.

She advised that she would email you directly following her call so no further details were provided.

For your information the telephone number that she called in from is 07826 865430.

Chris Brook from S65 4PA called to ask for an ETA for his visit.

He would also like to give some access instructions.

I tried to transfer the call however there was no answer.

Please could you call back on 07985 902346.

A Gentleman called

They will send an email.

Caroline Kerss called to book in a service for her pumping station at PE31 7NG.

I tried to transfer the call, but there was no reply.

Please could you call back on 07768 011241

Transferred Scotty

Scotty from Hydrotech called as he is looking to place an order.

He needs to order a Panasonic motor and gearbox, 25mm top pulley and the 20mm belt.

He asked for a call back to take payment today on 07434 677539 as there was no reply on transfer.

Scotty from Hydrotech called to speak to you but I wasn't ble to obtain a reply when I transferred the call. Scotty said that it was very urgent that he spoke to you today.

Please could you call back on 07434 677539.

URGENT

Helen Wilson from Tony Wilson Septic Tanks called to get a price for a Lawara Doc 3 pump.

I tried to transfer the call but there was no answer on the line.

Please could you call back on 07713 312579 as soon as possible.

Wayne Weaver from John Davidson Pipes called to speak with you.

There was no reply when I tried to transfer.

He asked me to tell you that he will try and get the shaft delivered this afternoon and if you need to speak with him, please call on 01773 835104.

Email: alfreton@jdpipes.co.uk

Scotty from Hydrotech called to speak to yourself to place an order.

He declined to leave his first name apologies.

He declined the offer of a call back and said he will call later.

Mark Watts from Mark Watts Drainage called to speak with you about ordering pumps and air blowers.

He said he is wanting to place an order for the value of £1,500.

He has called several times for Michael, but he hasn't responded to him.

He did not leave an email address.

There was no answer from transfer.

Please return the call on 07990 553747, as soon as possible.

Geoff Gill from Upper Town End Farm, Flush House Lane, Holmbridge, called advising that an engineer was schedule to visit their property at 12:00 today but no one has shown up.

He was very frustrated and said that this is his 4th call in a matter of days.

Postcode: HD9 2RS

I tried to transfer the call but there was no answer.

When I offered a call back, he said that he better receive a call ASAP as he was told that the appointment was at 12:00 but they'd be called 30 minutes prior. He said that this has already been rearranged by yourselves so he is not best pleased.

Please could you call back on 07909 668665.

Scotty from Hydrotech called to speak with you, however they declined to leave further details.

I tried to transfer the call, the line reached voicemail.

He will call back.

Jennifer Parkinson called regarding a septic tank

I tried to transfer the call but there was no answer.

Please could you call back on 07729 602816 at 3:15pm.

Apologies, she disconnected the line before I could take an email address.

Scotty from Hydrotech called to speak to you directly advising that you have called him.

I tried to transfer through, however there was no reply.

He declined a call back advising he will call back in five minutes.

For your reference they called on 07434 677539

A Gentleman called to ask who Esther was at The Haigh Group Ltd.

I advised Esther is an employee and that MPC Services is part of The Haigh Group Ltd.

He advised this is confusing from a customers perspective and that you should state this on emails.

For your reference, the number he called from is 07872 622262.

URGENT

Peter Selencky from Cressbrook Properties called after requesting to bring forward a service on a switch pump.

There is a servicing issue with something outside of the pump in terms of his sewage that needs addressing.

His issue is that he is unable to pay the invoice as his bank is flagging the payment as a scam which it has never done before so he is trying to confirm banking details with yourself.

He has tried several times to call and is unable to get through to anyone and is expecting the service this afternoon.

The reference for this order is: PBL37681

Please could you call back on 07785 500938.

Scotty from Hydrotech called again to place a parts order

Address: 21 Ryland Meadow, Mannings Heath (He did not know the postcode)

Please could you call back on 07434 677539

Email: ddilligaf48@aol.com

Balhar Dhamrait called again to speak with you in regards to the instillation of pumps.

Address: 157 Pastures Hill, Littleover, Derby, DE23 4AZ

He advised that he has been trying to contact your company for 3.4 months.

Please could you call back on 07932 655405.

URGENT

Chris Gilson from Gilson Environmental Services called to order some parts.

Postcode IP20 0EG

I tried to transfer the call but there was no reply.

Please could you call back on 07881 308349

Mick Wooderson from Aquacare Services called to speak with you about parts, he would like price and availability.

He said he is yet to receive a call back from you.

I tried to transfer the call but had no answer on the line.

Please could you call back on 07837 857915 as soon as possible.

Peter Selencky from Cressbrook Properties called as he is looking to confirm the bank details for the payment of an invoice amounting £255.60.

There was no reply on transfer.

Please could you call back on 07785 500938.

Scotty from Hydrotech called to place an order with you, he would like it for tomorrow.

I attempted to transfer the call, however there was no response.

Please could you call back on 07434 677539 as soon as possible.

Nick Davy to speak with you regarding the visit he is due to have on Friday for a repair, he would like confirmation of what time you will be attending.

Postcode: DE6 2DA

I tried to transfer the call however there was no response.

Please could you call back on 07943 786011.

Email: nickdavy07@gmail.com

Transferred Danny

Transferred Annie Tansey

Andrew from BM Pumps Ltd, called in regards to ordering some OG2's.

Postcode: ME5 9PA

I tried to transfer the call.

Please could you call back on 07971 951755.

Peter Selencky from Cressbrook Properties called in regards to his annual service, which he would like to bring forward if possible. He would also like someone to look at a blockage issue.

Address: 14 Eaton Drive, Baslow, Bakewell, DE45 1SE

I attempted to transfer, but the line was unavailable.

Please could you call back on 07785 500938.

Mark Watts from Mark Watts Drainage called to speak with you as he is looking to purchase some pumps and air blowers.

I tried to transfer the call.

Please could you call back on 07990 553747

Chris Deaton called regarding the invoice for a job he did at 14a Doe Quarry Lane, Dinnington, Sheffield, S25 2NN

His email is cdeaton713@gmail.com

Please could you call back on 07729 326300

A Gentleman called to speak with you and advised he will call back later.

For your reference they called from

Please could you call back on 07551 523594

Mark Watts from Mark Watts Drainage called in regards to parts.

Please could you call back on 07990 553747.

Miles called for a lead time on a spacer.

The postcode is CM6 1GF

Upon transfer there was no reply.

He declined a call back and advised he will email.

For your reference the number they called from is 020 3751 4939.

Gary Helliwell called asking if you have a rough idea of the time you will be with them tomorrow.

Ivy Barn, Rowell Lane, Loxley, Sheffield, S6 6SH

They also asked if they can pay cash at the time of the appointment.

They are not sure if the pump is working and wanted to ask if it can be fixed at the time of the appointment if it is proven to be broken.

Please could you call back on 07739 759696, If there is no answer please call his wife Donna 07739 759758.

Betty Colley from SK23 0QR called to pass on a message for Charlie Fenton's boss about his service for her.

She described him as a breath of fresh air and that he was such a bigger help than he needed to be. He was so determined to get the sample even know it was very hard and even made it easier for anyone getting a sample for next time.

I tried to transfer the call however there was no answer.

For your reference the number they called from is 07426 999989.

FAO - Charlie's boss

Betty called to pass feedback on to Charlie's boss.

She advised he had been out today and wanted to praise his work. She said he had a real determination to work and get things done, he's dug out so the pipe is free in case anyone else needs to come, she advised he was extremely pleasant and outstanding.

The line then cut off before I was able to transfer.

For your reference, she called on 07426 999989.

Jeff Gill called.

He said he called yesterday to rearrange an appointment following a no show but no one has come back to him.

Address: Upper Town End Farm, Flush House Lane, Holmbridge, Holmfirth, HD9 2RS

Please could you call back on 07909 668665 as there was no reply upon transfer.

Email: geoffgill@mail.com

Nick Collins from Amos Pumps called.

He advised he is looking for a diaphram/service kit for the Charles Austen ET150 Air Blower.

Address: Amos Pumps (UK) Ltd, Wendron, Helston, TR13 0PY
Email: nickcollins@amospumps.com

Upon transfer there was no reply on the line.

Please could you call him back on 01326 573341 as he advised it is now urgent.

Archel from Nanosoft Financial Solutions called.

She advised she will email.

Transferred Wayne Taylor

Naweed Rashid called to confirm the time of his appointment of Thursday.

Postcode: S26 3XU

Please could you return their call on telephone number 07877 319324.

There was no reply when transferring the call.

Balhar Dhamrait called wanting to speak with you in regards to why it is taking 3 1/2 months for them to receive a quote for the work that they have requested.

He advised you either want the work or you don't but asks for an update.

Address: 157 Pastures Hill, Littleover, Derby, DE23 4AZ

Please could you call back on 07932 655405