{
  "accounts_classification_source": "default",
  "accounts_classifier": {
    "confidence": "low",
    "effective": false,
    "evidence": [
      "strong accounts wording detected: invoice"
    ],
    "invoice_matches": [],
    "medium_keyword_hits": [],
    "score": 10,
    "strong_keyword_hits": [
      "invoice"
    ]
  },
  "accounts_override": null,
  "ai_count": 0,
  "ai_last_error": null,
  "ai_last_processed_at": null,
  "ai_processing": false,
  "ai_processing_started_at": null,
  "ai_textfield": null,
  "allocated_date": null,
  "allocated_to": "",
  "body_html": "<p>Hi Kiri.</p><p>Please see attached.</p><p>Kind Regards</p><p>Danny Swinscoe</p><p>Transport Coordinator</p><p>Eurotech Environmental LTD</p><p>Web:<br>www.emptymytank.com</p><p>Northern Road, Newark, Notts, NG24 4EU</p><p>Tel : 01636 611776</p><p>Part of The Cleansing Service Group</p>",
  "body_text": "Hi Kiri.\n\nPlease see attached.\n\nKind Regards\n\nDanny Swinscoe\n\nTransport Coordinator\n\nEurotech Environmental LTD\n\nWeb:\nwww.emptymytank.com\n\nNorthern Road, Newark, Notts, NG24 4EU\n\nTel : 01636 611776\n\nPart of The Cleansing Service Group",
  "calls_classification_source": "default",
  "calls_override": null,
  "cc_email": "\"Tanker Bookings (Eurotech)\" <bookings@eurotechenvironmental.com>, Helen\r\n Davies <helend@hec.co.uk>",
  "closed_date": null,
  "contact_email": "dan.swinscoe@eurotechenvironmental.com",
  "contact_id": 531,
  "contact_is_safe": false,
  "contact_name": "Danny Swinscoe",
  "contact_open_url": "/contacts?open=531&search=dan.swinscoe%40eurotechenvironmental.com",
  "contact_type": "b2b",
  "display_body_html": "<p>Hi Kiri.</p><p>Please see attached.</p><p>Kind Regards</p><p>Danny Swinscoe</p><p>Transport Coordinator</p><p>Eurotech Environmental LTD</p><p>Web:<br>www.emptymytank.com</p><p>Northern Road, Newark, Notts, NG24 4EU</p><p>Tel : 01636 611776</p><p>Part of The Cleansing Service Group</p>",
  "display_body_invalid_reason": "",
  "display_body_source": "text/html",
  "display_body_text": "Hi Kiri.\n\nPlease see attached.\n\nKind Regards\n\nDanny Swinscoe\n\nTransport Coordinator\n\nEurotech Environmental LTD\n\nWeb:\nwww.emptymytank.com\n\nNorthern Road, Newark, Notts, NG24 4EU\n\nTel : 01636 611776\n\nPart of The Cleansing Service Group",
  "display_body_used_placeholder": false,
  "due_date": null,
  "duplicate_of": null,
  "effective_is_accounts": false,
  "effective_is_calls": false,
  "effective_is_internal": false,
  "effective_is_safe": true,
  "effective_is_spam": false,
  "escalated_date": null,
  "escalted_to": null,
  "extracted_entities": [
    {
      "confidence": "0.8600",
      "entity_type": "company_name",
      "entity_value_normalised": "Eurotech Environmental LTD",
      "entity_value_raw": "Eurotech Environmental LTD",
      "extraction_method": "heuristic",
      "id": 1213439,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "signature_company_line",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 3,
      "source_subarea": "line"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "dan.swinscoe@eurotechenvironmental.com",
      "entity_value_raw": "dan.swinscoe@eurotechenvironmental.com",
      "extraction_method": "header_parse",
      "id": 1213420,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "bookings@eurotechenvironmental.com",
      "entity_value_raw": "bookings@eurotechenvironmental.com",
      "extraction_method": "header_parse",
      "id": 1213426,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "cc_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "bookings@eurotechenvironmental.com",
      "entity_value_raw": "bookings@eurotechenvironmental.com",
      "extraction_method": "regex",
      "id": 1213430,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "cc_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "helend@hec.co.uk",
      "entity_value_raw": "helend@hec.co.uk",
      "extraction_method": "header_parse",
      "id": 1213428,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "cc_header",
      "source_index": 1,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "helend@hec.co.uk",
      "entity_value_raw": "helend@hec.co.uk",
      "extraction_method": "regex",
      "id": 1213431,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "cc_header",
      "source_index": 1,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "dan.swinscoe@eurotechenvironmental.com",
      "entity_value_raw": "dan.swinscoe@eurotechenvironmental.com",
      "extraction_method": "regex",
      "id": 1213422,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "kirib@hec.co.uk",
      "entity_value_raw": "kirib@hec.co.uk",
      "extraction_method": "header_parse",
      "id": 1213423,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "kirib@hec.co.uk",
      "entity_value_raw": "kirib@hec.co.uk",
      "extraction_method": "regex",
      "id": 1213425,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "person_name",
      "entity_value_normalised": "Daniel Swinscoe",
      "entity_value_raw": "Daniel Swinscoe",
      "extraction_method": "header_parse",
      "id": 1213421,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Tanker Bookings (Eurotech)",
      "entity_value_raw": "Tanker Bookings (Eurotech)",
      "extraction_method": "header_parse",
      "id": 1213427,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "cc_header",
      "source_index": 0,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Helen Davies",
      "entity_value_raw": "Helen Davies",
      "extraction_method": "header_parse",
      "id": 1213429,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "cc_header",
      "source_index": 1,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Kind Regards",
      "entity_value_raw": "Kind Regards",
      "extraction_method": "heuristic",
      "id": 1213436,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "signature_person_line",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "line"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Danny Swinscoe",
      "entity_value_raw": "Danny Swinscoe",
      "extraction_method": "heuristic",
      "id": 1213437,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "signature_person_line",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 1,
      "source_subarea": "line"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Transport Coordinator",
      "entity_value_raw": "Transport Coordinator",
      "extraction_method": "heuristic",
      "id": 1213438,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "signature_person_line",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 2,
      "source_subarea": "line"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Kiri Beard",
      "entity_value_raw": "Kiri Beard",
      "extraction_method": "header_parse",
      "id": 1213424,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "phone_number",
      "entity_value_normalised": "01636611776",
      "entity_value_raw": "01636 611776",
      "extraction_method": "regex",
      "id": 1213435,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "phone_regex",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9500",
      "entity_type": "postcode",
      "entity_value_normalised": "NG24 4EU",
      "entity_value_raw": "NG24 4EU",
      "extraction_method": "regex",
      "id": 1213434,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "uk_postcode_regex",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "url",
      "entity_value_normalised": "www.emp\u2026",
      "entity_value_raw": "www.emp\u2026",
      "extraction_method": "regex",
      "id": 1213432,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "url_regex",
      "rule_version": "v1",
      "source_area": "snippet",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "url",
      "entity_value_normalised": "www.emptymytank.com",
      "entity_value_raw": "www.emptymytank.com",
      "extraction_method": "regex",
      "id": 1213433,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "url_regex",
      "rule_version": "v1",
      "source_area": "signature",
      "source_index": 0,
      "source_subarea": "regex"
    }
  ],
  "extracted_entities_json": {
    "counts": {
      "company_name": 1,
      "date": 0,
      "email_address": 4,
      "invoice_reference": 0,
      "job_reference": 0,
      "money_amount": 0,
      "order_reference": 0,
      "person_name": 7,
      "phone_number": 1,
      "po_reference": 0,
      "postcode": 1,
      "quote_reference": 0,
      "url": 2
    },
    "entities": {
      "company_name": [
        "Eurotech Environmental LTD"
      ],
      "date": [],
      "email_address": [
        "dan.swinscoe@eurotechenvironmental.com",
        "kirib@hec.co.uk",
        "bookings@eurotechenvironmental.com",
        "helend@hec.co.uk"
      ],
      "invoice_reference": [],
      "job_reference": [],
      "money_amount": [],
      "order_reference": [],
      "person_name": [
        "Daniel Swinscoe",
        "Kiri Beard",
        "Tanker Bookings (Eurotech)",
        "Helen Davies",
        "Kind Regards",
        "Danny Swinscoe",
        "Transport Coordinator"
      ],
      "phone_number": [
        "01636611776"
      ],
      "po_reference": [],
      "postcode": [
        "NG24 4EU"
      ],
      "quote_reference": [],
      "url": [
        "www.emp\u2026",
        "www.emptymytank.com"
      ]
    },
    "last_processed_at": "2026-06-12T15:56:12Z",
    "primary": {
      "company_name": "Eurotech Environmental LTD",
      "email_address": "dan.swinscoe@eurotechenvironmental.com",
      "person_name": "Daniel Swinscoe",
      "phone_number": "01636611776",
      "postcode": "NG24 4EU",
      "url": "www.emp\u2026"
    },
    "version": "v1"
  },
  "from_email": "Daniel Swinscoe <dan.swinscoe@eurotechenvironmental.com>",
  "full_message": "Hi Kiri.\n\nPlease see attached.\n\nKind Regards\n\nDanny Swinscoe\n\nTransport Coordinator\n\nEurotech Environmental LTD\n\nWeb:\nwww.emptymytank.com\n\nNorthern Road, Newark, Notts, NG24 4EU\n\nTel : 01636 611776\n\nPart of The Cleansing Service Group",
  "human_notes": null,
  "human_summary": null,
  "human_title": null,
  "id": 103185,
  "in_reply_to": "AM8PR05MB742850ED2ABE58F2FFAA4BF2FD182@AM8PR05MB7428.eurprd05.prod.outlook.com",
  "internal_classification_source": "default",
  "internal_override": null,
  "is_accounts": false,
  "is_accounts_inbox_recipient": false,
  "is_action_required": false,
  "is_ai": false,
  "is_calls": false,
  "is_closed": false,
  "is_complaint": false,
  "is_duplicate": false,
  "is_escalated": false,
  "is_flagged": false,
  "is_internal": false,
  "is_lead": false,
  "is_newemailaddr": false,
  "is_opportunity": false,
  "is_private": false,
  "is_shared": true,
  "is_shared_inbox_recipient": false,
  "is_spam": false,
  "is_transaction": false,
  "message_id": "AS8PR01MB7607716EDD9F94B0F9C4B41086182@AS8PR01MB7607.eurprd01.prod.exchangelabs.com",
  "primary_action_case": null,
  "primary_company_href": "/supplier?supplierid=537",
  "primary_company_name": "Eurotech Environmental Ltd",
  "received_at": "Fri, 12 Jun 2026 15:55:51 GMT",
  "safe_classification_source": "rule",
  "snippet": "Hi Kiri. Please see attached. Kind Regards Danny Swinscoe Transport Coordinator Eurotech Environmental LTD Web: www.emp\u2026",
  "source": "Mailcow IMAP",
  "spam_classification_source": "safe_override",
  "status": "new",
  "subject": "Re: Ticket & Invoice Copies",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "Kiri Beard <kirib@hec.co.uk>",
  "type": "inbound"
}