{
  "accounts_classification_source": "default",
  "accounts_classifier": {
    "confidence": "low",
    "effective": false,
    "evidence": [
      "strong accounts wording detected: invoice"
    ],
    "invoice_matches": [],
    "medium_keyword_hits": [],
    "score": 10,
    "strong_keyword_hits": [
      "invoice"
    ]
  },
  "accounts_override": null,
  "ai_count": 0,
  "ai_last_error": null,
  "ai_last_processed_at": null,
  "ai_processing": false,
  "ai_processing_started_at": null,
  "ai_textfield": null,
  "allocated_date": null,
  "allocated_to": "",
  "body_html": "<p>hi all</p><p>please see attached invoice for works carried out as per order issued</p>",
  "body_text": "hi all\n\nplease see attached invoice for works carried out as per order issued",
  "calls_classification_source": "default",
  "calls_override": null,
  "cc_email": "",
  "closed_date": null,
  "contact_email": "clcbritland@yahoo.co.uk",
  "contact_id": 2509,
  "contact_is_safe": true,
  "contact_name": "Chris Britland",
  "contact_open_url": "/contacts?open=2509&search=clcbritland%40yahoo.co.uk",
  "contact_type": "b2b",
  "display_body_html": "<p>hi all</p><p>please see attached invoice for works carried out as per order issued</p>",
  "display_body_invalid_reason": "",
  "display_body_source": "text/html",
  "display_body_text": "hi all\n\nplease see attached invoice for works carried out as per order issued",
  "display_body_used_placeholder": false,
  "due_date": null,
  "duplicate_of": null,
  "effective_is_accounts": false,
  "effective_is_calls": false,
  "effective_is_internal": false,
  "effective_is_safe": true,
  "effective_is_spam": false,
  "escalated_date": null,
  "escalted_to": null,
  "extracted_entities": [
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "clcbritland@yahoo.co.uk",
      "entity_value_raw": "clcbritland@yahoo.co.uk",
      "extraction_method": "header_parse",
      "id": 956793,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "clcbritland@yahoo.co.uk",
      "entity_value_raw": "clcbritland@yahoo.co.uk",
      "extraction_method": "regex",
      "id": 956795,
      "is_primary": 0,
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      "notes": null,
      "rule_name": "header_email_regex",
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      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "sophiem@mpcservices.co.uk",
      "entity_value_raw": "sophiem@mpcservices.co.uk",
      "extraction_method": "header_parse",
      "id": 956796,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "sophiem@mpcservices.co.uk",
      "entity_value_raw": "sophiem@mpcservices.co.uk",
      "extraction_method": "regex",
      "id": 956803,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "kirsty@mpcservices.co.uk",
      "entity_value_raw": "kirsty@mpcservices.co.uk",
      "extraction_method": "header_parse",
      "id": 956797,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 1,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "kirsty@mpcservices.co.uk",
      "entity_value_raw": "kirsty@mpcservices.co.uk",
      "extraction_method": "regex",
      "id": 956804,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 1,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "lshepherd@haighgroupltd.co.uk",
      "entity_value_raw": "lshepherd@haighgroupltd.co.uk",
      "extraction_method": "header_parse",
      "id": 956799,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 2,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "lshepherd@haighgroupltd.co.uk",
      "entity_value_raw": "lshepherd@haighgroupltd.co.uk",
      "extraction_method": "regex",
      "id": 956805,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 2,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9950",
      "entity_type": "email_address",
      "entity_value_normalised": "mmarriott@haighgroupltd.co.uk",
      "entity_value_raw": "mmarriott@haighgroupltd.co.uk",
      "extraction_method": "header_parse",
      "id": 956801,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_address_parse",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 3,
      "source_subarea": "address"
    },
    {
      "confidence": "0.9400",
      "entity_type": "email_address",
      "entity_value_normalised": "mmarriott@haighgroupltd.co.uk",
      "entity_value_raw": "mmarriott@haighgroupltd.co.uk",
      "extraction_method": "regex",
      "id": 956806,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_email_regex",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 3,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9400",
      "entity_type": "order_reference",
      "entity_value_normalised": "ISSUED",
      "entity_value_raw": "issued",
      "extraction_method": "regex",
      "id": 956807,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "order_keyword_alnum",
      "rule_version": "v1",
      "source_area": "body_main",
      "source_index": 0,
      "source_subarea": "regex"
    },
    {
      "confidence": "0.9300",
      "entity_type": "person_name",
      "entity_value_normalised": "Chris Britland",
      "entity_value_raw": "Chris Britland",
      "extraction_method": "header_parse",
      "id": 956794,
      "is_primary": 1,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "from_header",
      "source_index": 0,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Kirsty Mosley",
      "entity_value_raw": "Kirsty Mosley",
      "extraction_method": "header_parse",
      "id": 956798,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 1,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Luke Shepherd",
      "entity_value_raw": "Luke Shepherd",
      "extraction_method": "header_parse",
      "id": 956800,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 2,
      "source_subarea": "display_name"
    },
    {
      "confidence": "0.8600",
      "entity_type": "person_name",
      "entity_value_normalised": "Michelle Marriott",
      "entity_value_raw": "Michelle Marriott",
      "extraction_method": "header_parse",
      "id": 956802,
      "is_primary": 0,
      "is_valid": 1,
      "notes": null,
      "rule_name": "header_display_person",
      "rule_version": "v1",
      "source_area": "to_header",
      "source_index": 3,
      "source_subarea": "display_name"
    }
  ],
  "extracted_entities_json": {
    "counts": {
      "company_name": 0,
      "date": 0,
      "email_address": 5,
      "invoice_reference": 0,
      "job_reference": 0,
      "money_amount": 0,
      "order_reference": 1,
      "person_name": 4,
      "phone_number": 0,
      "po_reference": 0,
      "postcode": 0,
      "quote_reference": 0,
      "url": 0
    },
    "entities": {
      "company_name": [],
      "date": [],
      "email_address": [
        "clcbritland@yahoo.co.uk",
        "sophiem@mpcservices.co.uk",
        "kirsty@mpcservices.co.uk",
        "lshepherd@haighgroupltd.co.uk",
        "mmarriott@haighgroupltd.co.uk"
      ],
      "invoice_reference": [],
      "job_reference": [],
      "money_amount": [],
      "order_reference": [
        "ISSUED"
      ],
      "person_name": [
        "Chris Britland",
        "Kirsty Mosley",
        "Luke Shepherd",
        "Michelle Marriott"
      ],
      "phone_number": [],
      "po_reference": [],
      "postcode": [],
      "quote_reference": [],
      "url": []
    },
    "last_processed_at": "2026-05-19T21:27:19Z",
    "primary": {
      "email_address": "clcbritland@yahoo.co.uk",
      "order_reference": "ISSUED",
      "person_name": "Chris Britland"
    },
    "version": "v1"
  },
  "from_email": "Chris Britland <clcbritland@yahoo.co.uk>",
  "full_message": "hi all\n\nplease see attached invoice for works carried out as per order issued",
  "human_notes": null,
  "human_summary": null,
  "human_title": null,
  "id": 85128,
  "in_reply_to": "",
  "internal_classification_source": "default",
  "internal_override": null,
  "is_accounts": false,
  "is_accounts_inbox_recipient": false,
  "is_action_required": false,
  "is_ai": false,
  "is_calls": false,
  "is_closed": false,
  "is_complaint": false,
  "is_duplicate": false,
  "is_escalated": false,
  "is_flagged": false,
  "is_internal": false,
  "is_lead": false,
  "is_newemailaddr": false,
  "is_opportunity": false,
  "is_private": false,
  "is_shared": true,
  "is_shared_inbox_recipient": false,
  "is_spam": false,
  "is_transaction": false,
  "message_id": "364040804.5578667.1779226004481@mail.yahoo.com",
  "primary_action_case": null,
  "primary_company_href": "/quotetemplate/?page=1&mode=service&q=4308564",
  "primary_company_name": "C & L Britland",
  "received_at": "Tue, 19 May 2026 21:26:44 GMT",
  "safe_classification_source": "rule",
  "snippet": "hi all please see attached invoice for works carried out as per order issued",
  "source": "Mailcow IMAP",
  "spam_classification_source": "safe_override",
  "status": "new",
  "subject": "INVOICE FOR ADRIAN COOK THE STABLES",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "Sophie McNaughton <sophiem@mpcservices.co.uk>, \r\n\tKirsty Mosley <kirsty@mpcservices.co.uk>, \r\n\tLuke Shepherd <lshepherd@haighgroupltd.co.uk>, \r\n\tMichelle Marriott <mmarriott@haighgroupltd.co.uk>",
  "type": "inbound"
}