{
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    "effective": false,
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  "body_html": "<p>From:<br>Yamada Yuji( \u5c71\u7530<br>\u88d5\u4e8c ) &lt;yuji_yamada@fujiclean.co.jp&gt;</p>",
  "body_text": "From:\nYamada Yuji( \u5c71\u7530\n\u88d5\u4e8c ) <yuji_yamada@fujiclean.co.jp>",
  "calls_classification_source": "default",
  "calls_override": null,
  "cc_email": "Luke Shepherd <lukes@hec.co.uk>",
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  "contact_email": "mmarriott@haighgroupltd.co.uk",
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  "contact_name": "Michelle Marriott",
  "contact_open_url": "/contacts?open=63&search=mmarriott%40haighgroupltd.co.uk",
  "contact_type": "other",
  "display_body_html": "<p>From:<br>Yamada Yuji( \u5c71\u7530<br>\u88d5\u4e8c ) &lt;yuji_yamada@fujiclean.co.jp&gt;</p>",
  "display_body_invalid_reason": "",
  "display_body_source": "text/html",
  "display_body_text": "From:\nYamada Yuji( \u5c71\u7530\n\u88d5\u4e8c ) <yuji_yamada@fujiclean.co.jp>",
  "display_body_used_placeholder": false,
  "due_date": null,
  "duplicate_of": null,
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  "effective_is_internal": true,
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  "extracted_entities": [
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      "entity_value_raw": "mmarriott@haighgroupltd.co.uk",
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      "id": 1140705,
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      "entity_value_normalised": "accounts@hec.co.uk",
      "entity_value_raw": "accounts@hec.co.uk",
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      "rule_name": "header_address_parse",
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    {
      "confidence": "0.9300",
      "entity_type": "person_name",
      "entity_value_normalised": "Michelle Marriott",
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      "extraction_method": "header_parse",
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      "rule_name": "header_display_person",
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      "source_area": "from_header",
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      "source_subarea": "display_name"
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    {
      "confidence": "0.8600",
      "entity_type": "person_name",
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      "entity_value_raw": "Luke Shepherd",
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      "source_subarea": "display_name"
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      "date": 0,
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      "invoice_reference": 0,
      "job_reference": 0,
      "money_amount": 0,
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      "po_reference": 0,
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    },
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        "yuji_yamada@fujiclean.co.jp"
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      "postcode": [],
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    },
    "last_processed_at": "2026-06-05T17:27:48Z",
    "primary": {
      "email_address": "mmarriott@haighgroupltd.co.uk",
      "person_name": "Michelle Marriott"
    },
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  },
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  "human_notes": null,
  "human_summary": null,
  "human_title": null,
  "id": 97989,
  "in_reply_to": "TYWP286MB2986DC45A1BE35F58A4E9834D8112@TYWP286MB2986.JPNP286.PROD.OUTLOOK.COM",
  "internal_classification_source": "rule",
  "internal_override": null,
  "is_accounts": false,
  "is_accounts_inbox_recipient": true,
  "is_action_required": false,
  "is_ai": false,
  "is_calls": false,
  "is_closed": false,
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  "is_lead": false,
  "is_newemailaddr": false,
  "is_opportunity": false,
  "is_private": false,
  "is_shared": true,
  "is_shared_inbox_recipient": false,
  "is_spam": false,
  "is_transaction": false,
  "message_id": "VI1PR08MB399808A8127125245AE53B74E3112@VI1PR08MB3998.eurprd08.prod.outlook.com",
  "primary_action_case": null,
  "primary_company_href": "/quotetemplate/?page=1&mode=service&q=4608756",
  "primary_company_name": "Haigh Group Ltd",
  "received_at": "Fri, 05 Jun 2026 17:27:34 GMT",
  "safe_classification_source": "rule",
  "snippet": "From: Yamada Yuji( \u5c71\u7530 \u88d5\u4e8c )",
  "source": "Mailcow IMAP",
  "spam_classification_source": "safe_override",
  "status": "new",
  "subject": "FW: PO007835 - Haigh Environmental",
  "suggested_company": null,
  "suggested_customerid": null,
  "tags": null,
  "to_email": "Accounts <accounts@hec.co.uk>",
  "type": "inbound"
}
