PO: 253635 Site address: Orchard Close, Icklesham, TN36 4AW Following our engineer’s recent site visit, it was found that the outlet pipework from the pump station appears to be leaking, which is saturating the ground and causing water to surface. Please see the quotation below for attending site and excavating the pipework to check for any cracks or disjoints. If it is possible to carry out repairs during the investigation, we will do so at the same time. All works are carried out on a best endeavours basis. All quotes are valid for 14 days. Please see our website for our standard terms and conditions - https://www.mpcservices.co.uk/terms-and-conditions

Site: Orchard Lane, TN25 4AD PO: H029605 Digger drive due between 10.30am & 11.00am - Adam 07984 139325 Following on from recent tanker, CCTV survey, jetting and engineer visit, please see below for works required as soon as possible. Tanker & Jetter also required, this can be arranged with one of the routine delsudge/jetters to allow us to keep cost down.

Site: The Orchard, NG10 4BQ - RED LIGHT FLASHING Callout to your off mains drainage system. Includes one hour onsite. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Requested ET - waiting to hear back Service + tanker together please Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Booked in Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

All booked in Main gate code is now 0707 2No Engineers on site for two hours 1No Replacement pump 1No Float 1No Junction box Cable glands to suit

spoken to helen, she needs the install complete by end of june - have reserved 22nd june install for her. Needs a new system and drainfield - had percolation test, drains super quick - spoken about sub layer. need to write up and get quote sent over to customer tomorrow. park in the layby type place and don't follow the satnav

**Take a 1 1/4" and 1" straight connector and DOC7 with float** Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

1600 8M 20 Silver Belt Detailed: This is a follow-up visit after the tanker and jetter completed the de-sludging and jetting works. The engineer will inspect the belt and replace it if necessary. The engineer will also jet wash the media bale to reduce excess weight if needed.

Detailed: Your routine service for your off-mains drainage system is due in May 2026. Callout as part of the service, the pump keeps tripping **booked for 21st May 2026** This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Meeting Chris on site before installation

Drop off to Cambridge Big Yellow Self Storage Cambridge, 14 Coral Park, Henley Road, Cambridge, CB1 3EA Unit Code: J143 Notes: Please contact Coventry Client Services on 0247 642 1213 to find out Lock Code

Detailed: Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

eurotech tanker and jetter approx 10/1030AM (1000 gal only )x2 1 and 1/2 inch NRV for PS 2 (See Charlies report from 20/05/2026) - These are at the Yard. Suspended solids within eff recommend skimming Jet down of full system including TEPS when we return to install both non returns.

Weekly checks - Rob to attend every Tuesday for 4 weeks and take another engineer for training.

likely an issue with the blower, could be loss of pressure or blower/mains fail. Site - Renault Retail Group Bristol East Kingswood - BS15 4XX Callout to your off mains drainage system. Includes one hour onsite. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Drop off to Cambridge Big Yellow Self Storage Cambridge, 14 Coral Park, Henley Road, Cambridge, CB1 3EA Unit Code: J143 Notes: Please contact Coventry Client Services on 0247 642 1213 to find out Lock Code

Following on from our recent site visit, our engineer has advised that further works are required on your sewage system. 2No engineer on site for up to two hours 1No replacement pump 2No replacement fuses

Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

We did some repairs last year and a tanker company advised that the pump is sitting too low, please check and confirm as part of the service. Your routine service for your off-mains drainage system is due in May 2026 - this is booked in for Wednesday 20th May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

bronze commission

Emailed 19/05 Detailed: Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Charles - please look at your email and speak to Michelle Thank you for your recent enquiry for a sewage system compliance/condition check. You have advised that you require a basic survey which includes: - Carrying out an assessment of your current tank and discharge to advise if the system is compliant including x1 hour onsite - Report on compliance of your system - Report on condition of your system - Remedial options and costs if required - Dye test of all accessible downpipes/guttering at ground level Please note that the results may be inconclusive depending on the normal working levels within the tank, access to the outlet and access to the downpipes. If you have had any issues in the past with your unit, we would recommend that you have a desludge of the system at the time of our visit as a minimum. Please speak to us if you are not sure what level of survey is required.

Please check the pump as the electric has been increasing, also check the Moniton and take batteries with you as it doesnt seem to be alarming. Goldstar service to your off mains drainage system, call out also to service the system at the same time. Includes one number wastewater engineer onsite for up to one hour, travel & mileage.