Calls

Transferred Phil Craythorne

Transferred Paul Carter

Robin Brett called advising he was provided this number by a tricel rep to arrange emptying his water sewage treatment mini plant and also service it.

postcode: LE14 4SB

I tried to transfer the call but there was no answer.

Please could you call back on 07836 228647

Roland Michaud called in regards to some repairs of a bi-digestor septic tank beacon.

He has called to confirm a date.

Postcode: LA128EL

I tried to transfer the call however there was no answer.

Please could you call back on 07786 863940.

Transferred Mrs Petit

Transferred Roland Michaud

Transferred Kate Dickens

Steve from BT Business called to speak with you.

He would like to introduce himself as the new account manager.

Please could you call back on 01902 927535

Jason Powell from Hague called but advised that he would call back and disconnected the line.

Transferred Paul Rogers

Transferred Jordan Satchell

Pat Lunn called following a complaint from the neighbour regarding a sewage smell in the house since the new pump was fitted 2 weeks ago.

The postcode is : B79 9HN

She has requested you call the neighbour directly on 07914032919 advising his name is Dom but was unable to provide a last name.

Transferred Tom Hubbard

Roy Maton called.

He is looking to obtain a pump for a septic tank, he confirmed a postcode as RH13 8NU.

Ideally he is looking to come and pick it up if you have one.

I tried to transfer the call but had no response.

Please could you call back on 07710 939096.

Roy Maton called as he is looking for a pump for a septic tank.

The line disconnected before I was able to obtain a post code.

For your reference, they called from 07710 939096

Transferred Graham Keedy

Transferred Amanda S. John Cooper

Please could you call back on 01744 894754

FAO Sophie McNaughton

Kim Lucas from Willow Cottages called asking to speak with you and advised that you had spoken earlier today.

I tried to transfer the call but reached your voicemail.

Please could you call back on 07718 539678

Transferred Mark

Transferred John Davies

Matthew Smith from Lovibond called to speak with you.

He is returning a missed call.

Please could you call back on 07899 982595.

Transferred Sarah Burton

Transferred Elaine Hodginson

Transferred Steven Alton

Transferred Steven Alton

Transferred David Gough

Steven Alton called again to arrange a service.

He advised that the service breaker is tripping so he believes that he needs a new pump.

His address is Alley Cottage, Snelston, Ashbourne, DE6 2GP.

He would like to book in as soon as possible.

Please could you call back on 07980 904303.

Steven Alton called
Alley Cottage, Snelston, Ashbourne, DE6 2GP.
He was on a poor line and disconnected the call without giving further details
For your reference he called on 07980 904303

Transferred David Gough

Transferred Jane Kott

Transferred Jane Kott

Transferred Kim Lucas

Transferred Tony Wilson

Jane Cox called to query if you have an ETA for a member of the team.

She stated they are coming to install a new Pump. She also queried you knew who was coming out to fit this.

Postcode: HR2 9BS

I tried to transfer but there was no reply.

Please could you call back on 07484 177583.

URGENT

Amanda St John Cooper called as her septic tank is over flowing at Hundley House, Hundley Way, Charlbury, Chipping Norton, OX7 3QY and she urgently needs this emptying.

Please could you call back on 07966 311774 when the office is open.

This was a Silent Call

Steven Alton called to arrange a service.

He advised that the service breaker is tripping so he believes that he needs a new pump.

His address is Alley Cottage, Snelston, Ashbourne, DE6 2GP.

He would like to book in as soon as possible as he is concerned that this will start overflowing.

I advised that the office is closed.

Please could you call back on 07980 904303.

Daniel Lewis called

He would like to have the drains inspected in a property he is considering purchasing.

Postcode: DE22 3FW

Please could you call back on 07988 419501

John Davies called regarding their tank which he has turned off due to it making a banging noise and juddering on the macerating wheel.

Postcode: B46 2NU

He wants to arrange for someone to come out and take a look at it and make sure all is working normally.

Please could you call back on 07779 912950

Michael Bennett called to book a service.

He mentioned hey used to contract with you but due to Covid they have not used you. He would also like to discuss a new 3 year contract.

Email address: mikepibennett@gmail.com

Postcode: S18 1UQ

Reference: B1195/HG

Please could you call back Monday afternoon on 01246 418134 or 07947 064426.

FAO Sophie McNaughton

Kim Lucas from Willow Cottages called to clarify some details on a quote she has received from you.

Postcode: CW11 1SB

Please could you call back on 07718 539678.

Transferred Zoe Hayford

Transferred Jerry

Sue Hicks called wanting to speak with someone to book a repair for their septic tank.

She advised that you have done work on the tank in the past.

Postcode: S6 6LB.

I tried to transfer the call but there was no answer.

Please could you call back on 07906 310892.

URGENT

Amy from Marsh Industries called to speak a member of the team.

She called to discuss a recent order that has been placed with them. She stated that they are unable to do the delivery at the moment, as they cannot get hold of the customer.

Postcode: RG27 0BJ.

I was advised by a member of the Service team to direct this message to yourself.

I tried to transfer but there was no reply.

Please could you call back on 01933 654582.

Transferred Gemma Marshall

Transferred Tony Crump

Transferred Kim Lucas

Transferred Karen Hockley-Hall