Hi Mike Can you also send full site address please and contact details for who our lads will be meeting / working with

Hi Michelle, Thank you for letting me know, I will make a note of this.

Dear Rob Tina Beresford from Air IT called to chase an invoice. She stated she would call back and declined a call back…

Good afternoon, Jo Please see attached for our quotation for desludge of your cesspit. We have had a price increase and…

Sales call 😊

Hi both Just checked with Mike - all still on for next week Charles hasn't had the invite yet for the online stuff , Mi…

Hello Paula, Thank you for your call. This is to confirm that the team has received your message. We have noted that Fu…

I have asked the Engineer for further photos, the customer hasn’t said anything From: Rob Preston

From: Accounts Sent: Monday, 01 June 2026 13:52:51

Hi Mike Just catching up to make sure this is all still going ahead , we have Charles & Charlie in the office next Mond…

Hi Sophie No pictures on the ticket of the tank or surrounding area so cant really comment Has the customer had anythin…

Hi Sandra Please see attached for purchase order.

On-site Quote Approval Quote: 12165 Customer: Mitchell Drainage & Environmental Solutions Ltd. Postcode: BS15 4XX Engin…

On-site Quote Approval Quote: 12165 Customer: Mitchell Drainage & Environmental Solutions Ltd. Postcode: BS15 4XX Engin…

Good afternoon, Ahmed We are pleased to confirm that your remedial work has now been completed. Please find attached yo…

Moneypenny SMS acknowledgement sent Case id: 293 Call id: 522732 Caller: Mick Wooderson Company: Aquacare Services SMS…

Hello Jack Lewis, Thank you for your call. This is to confirm that the team has received your message. We have noted th…

Moneypenny SMS acknowledgement sent Case id: 291 Call id: 522735 Caller: Richard Coomber Company: - SMS recipient: 0748…

Moneypenny SMS acknowledgement sent Case id: 290 Call id: 522736 Caller: Chris Tweedale Company: - SMS recipient: 07530…

A quotation acceptance was requested. Quote: 12154 Customer: Martin Hodge Quotation ID: 10041599 This was sent from the…

A paid engineer-app quote did not have an invoice in Synchroteam, so one has now been created automatically. Customer:…

Thank you, we will get this on order now 😊 Just to confirm, this is the Huws Grey site 😊

Calling now 😊

All sorted 😊

Good afternoon We are pleased to confirm that your remedial works has now been completed at Orchard Lane. Please find a…

Dear Sophie Chris Tweedale called to book a service and he would also like to know how much it is. He also mentioned th…

A new non-conformance has been logged. Reference | NCL-2026-0111 Logged Date | 2026-06-01 Owner | Luke Shepherd Third P…

A new non-conformance has been logged. Reference | NCL-2026-0110 Logged Date | 2026-06-01 Owner | Rob Preston Third Par…

Good afternoon Eddie, I will pass this across to our servicing team to be booked in. Kind regards,

Great, thank you 😊

Hi Dom You should have received a copy of the quote via admin@hec.co.uk but just attaching it fir you all here too 😊

Hi Sandra Thank you I will get a Purchase order over to you shortly. ��

Hi, This is an unwanted sales call. Thanks ☺️

New Order: #11322 from airblow.co.uk You’ve received the following order from Phillip Buxton: [Order #11322] (1 June 20…

@Rob Preston – Could you have a look at this and let me know if we need to go back with some topsoil or carry out any o…

Good afternoon, Sandra We are pleased to confirm that your routine service has now been completed. Please find attached…

Good afternoon, Sarah We are pleased to confirm that your callout visit has now been completed. Please find attached yo…

Hi Nick We will get this booked in for you no problem 😊 Are there any dates for us to avoid?

Please see attached 😊

Automated billing-details check from Haigh Environmental. Hello Eurotech Environmental Ltd, Thank you for sending INV-9…