SSC - September 2025 Service - Booked for arrival between 2-4pm - Please call 07950641276 30mins before arrival

Callout - Please ask him to come to the house/lab as I have currently isolated the power to it but will need to switch it back on. fault on the sewage system that trips the electricity. As soon as I isolate it, the trip switch stays up. It has only just been serviced but was emptied on the 4th of August, so maybe something happened then that caused the fault. Can you please send out the engineer to fix it?

Post Installation Check - Installed June 2025 - Booked with Jim to meet with customer at approx 11am - there will be a few guys as Robs agreed we'll show them how the systems work.

Return trip when unit at working levels to check everything working ok. I won't be around though, but will arrange for my mum or a guy called Andy to meet your engineer. Would this be OK?

Motor running but extremely hot and making a noise - please call Martin Owen should you need anything - 07976510694

Callout to alarm and red light going off - Toilets are draining slowly

NS Service - Advised 11-1 We are the first house on the left if coming from Derby(via Long lane) or first house on the right(AFTER THE CHURCH) coming from the other direction. There are 2 entrances about 150 yards apart, one gated the other open. The tank and Klargester are down the bottom of the path to the side of the tennis court. The switch gear is behind the small garden gazebo.

Callout to pump not working. Meeting Mitch Drainage tanker on site at approx 8am. Please take all details and photos of the pump and data plate for us to quote. Do not fit any parts or spend more than 2 hours on site without contacting the office for the go ahead.

Passing visit to ensure floats and pumps are all ok.

Booked for AM - Can they telephone Nicola on Friday on arrival 07979 384728. If I don't reply, to walk round the gate and knock at the door and one of our daughters will be about. A passing visit is needed to fit 2 x 1 socket union air valves expanding foam the duct compressor housing side

Callout

Marsh 30 and Marsh 16 Install by Chris Britland

Shaun Coupe and Callum Thacker installing Tricel 8

ns service including scps also at this property - as per Laurie email 19/8

September 2025 - Service - Portapura - The Fern

September 2025 Service - Portapura - The Woodrush

September 2025 - Service - Portapura - The Juniper

September 2025 Service - Portapura - The Heather

September 2025 Service - Portapura - Harestail

Eurotech booked for 11 - PO005520 Return trip with tanker and jetter - Repair while on site if you can

Return trip - Resident thinks it might not have been switched back on after service on Monday 18th

Booked for arrival between 8-9am - current unit is a concrete tank approx 50yrs old. There is a problem with the drain field and the customer is having it emptied a lot more often than before. Please take all relevant photos/videos for quoting a new unit - check with Rob if unsure.

Site visit and supervising tanker - Eurotech PO005513 Tanker (up to 3,000 gallons removed): 592.25 + VAT Jetter: 95.00 + VAT We will provide the Engineer to supervise these works at no additional cost. The tanker will also be fitted with the correct media guard for the suction hose. While on site, our Engineer will carry out a general inspection of the system and apply expanding foam into the ducts as part of the remedial works. From your recent reports, I understand that you are addressing the vents independently, and therefore our attendance will be limited to the items outlined above.

Booked for AM 1x Evak Hippo 50 SAK - 1 Phase 1 Eng Up to 1 hr

Service