NS - Service

SSC - April 2025 Service - Booked for arrival after 10am

Booked for 8-9 arrival Recommend replacing loss of pressure device with tricel uk6 gravity panel 1 man 1.5 hours Customer will have to be in to isolate power.

Passing visit to moniton showing mains fail but macmon picking up pump runs

Callout to system flooded

DO NOT SEND TO CUSTOMER - Passing visit to refit lid - Charlie left this off due to tanker and jetter following him but they weren't able to access site

Service August 2025

Callout to audible alarm

Meeting Eurotech PO: 005491 & Estate agent Charlie @ 9am Just to confirm the objectives for the system check: 1. Check if the current system meets current general binding rules 2. Check the size of the current system to ensure it is adequate for the property 3. Check if there is any surface water from the downpipes entering the system 4. Check the condition of the tank for crack/leaks/structural condition 5. If possible to check the outlet point, if this is to ground, we will check for any signs of leeching (indicates drainfield failure) 6. Provide a full report with photographs and any quotes should remedial works or replacement be required Call Kirsty whilst on site for de-brief to ensure she has all info to produce report

Booked for PM 2 men if we return - 1.5 hours Lifting chains to suit (small chain) Contactor which has failed Ladder. Also noticed the metal bar which is holding floats and lifting chains extremely corroded. This can be removed and float bracket installed with hooks for lighting chains. Float bracket D links. We can also remove the other pump to inspected and identify details.

Booked for PM 1No New Semisom pump 490L - 450L is no longer available 1No Waste water Engineer on site for up to 2 hours

Return trip to alarm sounding again

Booked for 12-2 1No Gravity aeration control panel 1No Waste water Engineer on site for up to 1 hour

NS - Service electrician has sorted the power supply

Late morning - SSC - Sept 2025 service - Call Guy with an hours notice - 07884 261845

Booked for AM - Callout to chain come off bottom sprocket

Post Install Check installed 16/6/2025

Rob has done the site visit to quote for this - Please call him before you get to site 63mm Philmac Female 2” BSP About 2Ft of 2” pipe 2x 2” Male adaptors 1x Socket union 1Eng 1 hr

Booked for 8-9am NS - Service Not had the system serviced before - Sometimes the electrics short out, this has been tested by an electrician and he has found no fault with the power supply and the compressor is louder than it used to be

Might be no one in but happy for you to continue GSSC - Callout to red light been flashing since end of last week

Site visit on behalf of Hastoe - They are getting lots of requests for tank empties from residents and want to check everything is working as it should

Been rescheduled before - NS September 2025 - Booked for AM

I have spoken to Carolyn, there are 2 cottage one she lives in and her neighbour next door hers is 4-bed and the neighbour is 3-bed. There current old septic tank is failing and is in the farmers field, he would rather it not be as he is looking to extend his access. It currently discharges straight to the field and then into a culvert. They are looking at either individual units or a joint one, Carolyn has access to the culvert from her garden but her neighbour doesn't she says its a bit tricky to explain so would like a site visit to see what would be the best solution for them both. Surface water separate Access all good

Message from Steve..... I called and spoke with yourself and your colleague a fortnight ago at the Game Fair and as I have not heard back from you with a follow up, I thought I would drop a line, in case the email address you have was incorrect. I have an existing twin chamber septic tank which discharges into a nearby ditch.....! When we spoke, a number of suggestions were made, the one which had the most appeal for several reasons, was to simply bridge across the old tank chamber with a length of solid pipe, and then couple it to the pipework coming from the farmhouse, and to the new treatment plant. We also discussed the possibility of using solar power for the plant.

I have spoken to Carl - Rebecca's husband - they currently have a Klargester Biopure. Think it is the smallest system on the market. Smells really bad and having to have emptied more frequently. Have tried adding bacteria and adding extra aeration but constantly smells Discharges to a cesspit that has a handle for a pump, manually have to sort and its just to water the garden so not a proper set up. Would like a survey to scrap the whole thing and start again. Family of 6 3-bed house Converting an outbuilding to a one-bed annex for his mum. Rebecca will be on the phone if needed. Discharge tank by the back door. Outside tap available round the corner where the back door is. Mother in law may be home but she wont know much about what's what.