ISO

NCL-2026-0072

Stock items not sent out for 9 days (quoted 2 days)

Summary

Logged Date
2026-04-28
Owner
Kiri Beard
Party
United Utilities
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
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Problem

UU quote for filters, diaphragms & plates for stock had 2 day lead time. Order placed 20/04/26 - UU chased delivery date on 28/04/26 office confirmed would be sent Thursday/Friday. UU raised to commercial team as issue

Investigation And Action

Corrective Action

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Customer Feedback

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Root Cause

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Preventative Action

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Review Effectiveness

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Status History
FromToChanged AtByNote
-Initial2026-04-28 12:33:58anonymous-