NCL-2026-0096

Summary

Problem

Tricky to find use inv 36011 . Works carried out 07/25 but invoice not paid ,no info on job sheet , chased payment early 26 , cust noted pipe damaged while working onsite but no comms ? cust wanted pipe repairing but not followed up , offered repair 05/26 cust advised gone elsewhere to get sorted . processes not followed ,poor comms

Investigation And Action

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