ISO

NCL-2026-0104

Commissioning process not followed

Summary

Logged Date
2026-05-21
Owner
Rob Preston
Party
Yes - customer (haigh-7dc9e9323a35) Duggan
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Jotform incorrect , mains power question not asked , photos misleading not picked up , engineer turned up , site not ready , managed to commission on a temporary power supply processes not followed , info not sent to servicing team , customer called lots of confusion , all sorted in the end

Investigation And Action

Corrective Action

-

Customer Feedback

-

Root Cause

-

Preventative Action

-

Review Effectiveness

-

AI Investigation Review

Builds an evidence-based review from this NCL, status history, related NCLs, and relevant communications. The report is stored here and emailed to Luke, Rob and Michelle.

No AI investigation review has been stored for this record yet.
Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
-Initial2026-05-21 15:35:18anonymous-