ISO

NCL-2026-0117

Wrong pump ordered

Initial
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Summary

Logged Date
2026-06-05
Owner
Sophie McNaughton
Party
Gray & Sons Builders Ltd
Area
Quality
Priority
Standard
Resolved Date
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Signed Off By
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Problem

Wrong pump ordered and taken to site. Initial Engineer took a photo of the data plate but missed a letter from his write up. Pump was quoted based on the write up and ordered based on the quote.

Investigation And Action

Corrective Action

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Customer Feedback

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Root Cause

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Preventative Action

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Review Effectiveness

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Status History
FromToChanged AtByNote
-Initial2026-06-05 15:09:29anonymous-