ISO

Chilvester

Faults picked up by 3rd party

Summary

Logged Date
2026-03-25
Owner
Rob Preston
Party
Fisher German
Area
install Chris B
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Lack of vent , panel , ductwork Vent is a misunderstanding , needs to be made clear that all FC installs with eff pump should be vented , do we decide to vent all FC installs ? Duct - Chris B insists it does have duct , we shall see when we attend Control panel - wasn't offered at point of sale , it should be on all installs especially with pumped outlet

Investigation And Action

Corrective Action

Site visit arranged for 8/4/26 to rectify RP spoke to CB regarding duct and vents, further feedback after the snag visit

Customer Feedback

-

Root Cause

Shopping list Internal comms

Preventative Action

Update the master shopping list and send out internal comms

Review Effectiveness

-

AI Investigation Review

Builds an evidence-based review from this NCL, status history, related NCLs, and relevant communications. The report is stored here and emailed to Luke, Rob and Michelle.

No AI investigation review has been stored for this record yet.
Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
InitialIn Review2026-03-30 09:50:03anonymous-
-Initial2026-03-26 18:15:16anonymous-