ISO

NCL-2026-0030

Calder House - not following RAMS / no barriers

Summary

Logged Date
2026-04-15
Owner
Rob Preston
Party
No
Area
Safety
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

RAMS specified that barriers to be used around open manholes but none taken . We must ensure lads read RAMS and have barriers on vans when required

Investigation And Action

Corrective Action

Attach RAMS to Synchro tickets, print physical copies to place in site pickup boxes, and make barrier requirement explicit on ticket notes for affected jobs.

Customer Feedback

-

Root Cause

RAMS distribution method (email-only) and unclear ticket flagging for commercial-level site requirements causing crew not to have/see RAMS or barriers.

Preventative Action

Establish ticket-level flags for commercial jobs requiring physical RAMS and barriers; train office staff and crews on the distinction and required equipment.

Review Effectiveness

Process change agreed (attach and print RAMS). Effectiveness pending verification on next commercial jobs.

AI Investigation Review

Builds an evidence-based review from this NCL, status history, related NCLs, and relevant communications. The report is stored here and emailed to Luke, Rob and Michelle.

No AI investigation review has been stored for this record yet.
Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
InitialIn Review2026-06-01 07:09:31management reviewTranscript summary: Calder House: RAMS were issued by email but site crew did not read them and did not bring required barriers. Commercial jobs need clearer ticket callouts and physical RAMS availability. Action noted for Rob to ensure RAMS attached to tickets and in kits; Michelle to remind/distribute confirmations. Root cause check: strong - Clear linkage between email-only distribution and crews lacking physical RAMS/awareness; straightforward corrective steps identified.
-Initial2026-04-15 13:26:39anonymous-