Missing locks on CEN 5 lids
Locks missing on lids , we have used the lids from the old tank so no issue . We will spot check other tanks in stock to make sure we have no more missing
Notify supplier of missing locks, provide tank serial numbers, request corrective supply and confirmation of supplier investigation.
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Likely supplier omission or quality control lapse (locks not installed); traceability needed via serial numbers to confirm.
Require supplier packing checklist and spot-check incoming tanks by serial number; record serials on delivery receipt to improve traceability.
Supplier notification recommended; effectiveness depends on supplier response and implementation of supplier-side checks.
Builds an evidence-based review from this NCL, status history, related NCLs, and relevant communications. The report is stored here and emailed to Luke, Rob and Michelle.
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| From | To | Changed At | By | Note |
|---|---|---|---|---|
| Initial | In Review | 2026-06-01 07:09:31 | management review | Transcript summary: Missing locks on CEN 5 lids discovered; team used lids from old tank to proceed. Supplier quality/fulfilment issue suspected. Discussed May 6 meeting; action assigned to notify supplier and log serial numbers for traceability. Root cause check: partial - Evidence points to supplier omission but confirmation pending supplier feedback and traceability checks. |
| - | Initial | 2026-04-15 14:59:13 | anonymous | - |