ISO

NCL-2026-0032

Missing locks on CEN 5 lids

Summary

Logged Date
2026-04-15
Owner
Rob Preston
Party
No
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Locks missing on lids , we have used the lids from the old tank so no issue . We will spot check other tanks in stock to make sure we have no more missing

Investigation And Action

Corrective Action

Notify supplier of missing locks, provide tank serial numbers, request corrective supply and confirmation of supplier investigation.

Customer Feedback

-

Root Cause

Likely supplier omission or quality control lapse (locks not installed); traceability needed via serial numbers to confirm.

Preventative Action

Require supplier packing checklist and spot-check incoming tanks by serial number; record serials on delivery receipt to improve traceability.

Review Effectiveness

Supplier notification recommended; effectiveness depends on supplier response and implementation of supplier-side checks.

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Status Update

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Status History
FromToChanged AtByNote
InitialIn Review2026-06-01 07:09:31management reviewTranscript summary: Missing locks on CEN 5 lids discovered; team used lids from old tank to proceed. Supplier quality/fulfilment issue suspected. Discussed May 6 meeting; action assigned to notify supplier and log serial numbers for traceability. Root cause check: partial - Evidence points to supplier omission but confirmation pending supplier feedback and traceability checks.
-Initial2026-04-15 14:59:13anonymous-