ISO

NCL-2026-0043

2k PO limit

Summary

Logged Date
2026-04-17
Owner
Rob Preston
Party
No
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Pumps ordered for Sister Dora with a value over 2k but not checked with RP

Investigation And Action

Corrective Action

Rob to monitor PO approval emails daily and remind teams of approval requirement for >£2k orders.

Customer Feedback

-

Root Cause

Purchase order approval threshold not consistently applied or reminders ignored.

Preventative Action

System alerts and daily review to ensure POs above threshold are approved before order placement.

Review Effectiveness

Daily monitoring initiated; further enforcement via system alerts recommended.

AI Investigation Review

Builds an evidence-based review from this NCL, status history, related NCLs, and relevant communications. The report is stored here and emailed to Luke, Rob and Michelle.

No AI investigation review has been stored for this record yet.
Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
In ReviewIn Review2026-06-01 08:59:51management reviewTranscript summary: 2k PO approval reminder discussed. Team have issued reminders; recent behaviour improved but monitoring to continue. Rob to maintain oversight of >£2k approvals. 2026-06-01 meeting: reminders effective; continue monitoring and daily PO approval checks. Root cause check: partial - Reminders have reduced occurrences but reliance on human reminder and habit change means the cause is not fully mitigated.
InitialIn Review2026-06-01 07:09:31management reviewTranscript summary: Pumps ordered above £2k not checked with Rob Preston; reminder issued and Rob to monitor purchase order emails daily. Rob acknowledged reminder and will action daily checks. Root cause check: partial - Monitoring being applied but relies on people checking emails; automation recommended for stronger control.
-Initial2026-04-17 14:39:33anonymous-