ISO

NCL-2026-0115

Supplier invoice INV-98162 PO mismatch

Summary

Logged Date
2026-06-05
Owner
Accounts
Party
Eurotech Environmental Ltd
Area
Accounts Payable
Priority
Standard
Resolved Date
2026-06-05
Signed Off By
supplier-invoice-ingest-rule-fix

Problem

Supplier invoice INV-98162 from Eurotech Environmental Ltd was received with purchase order PO007789, but the invoice did not match Monolith purchase order records and was not accepted automatically. Supplier: Eurotech Environmental Ltd Invoice: INV-98162 Parsed PO: PO007789 Invoice net: 850.00 GBP Matched PO net: 1161.00 GBP Match status: matched Match notes: Matched PO 7789 (approved) for supplier Eurotech Environmental Ltd; PO amount £1,161.00 ex VAT / £1,393.20 inc VAT. Comparison: ok - Supplier invoice net amount is lower than PO amount (850.00 vs 1161.00 GBP ex VAT). AP candidate: https://admin.hec.co.uk/admin/supplier-invoice-ingest?candidate_id=407

Investigation And Action

Corrective Action

Review supplier invoice against Monolith purchase order and contact supplier/usual owner if needed. Closed as raised in error by supplier invoice acceptance rule. Candidate 407 matched approved PO 7789 and invoice net 850.00 is below PO net 1161.00, so it is acceptable and was loaded to Xero Draft d1374bbb-4553-4f51-80c0-6b4854917e49.

Customer Feedback

-

Root Cause

Automation rule treated under-PO matched supplier invoice as a PO mismatch.

Preventative Action

Updated supplier invoice acceptance rule so matched supplier invoices with net amount less than or equal to PO net are accepted for processing.

Review Effectiveness

Candidate 407 reprocessed and loaded to Xero Draft; regression tests added for under-PO accepted outcome.

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Status History
FromToChanged AtByNote
InitialCompleted2026-06-05 14:52:21supplier-invoice-ingest-rule-fixClosed as raised in error by supplier invoice acceptance rule. Candidate 407 matched approved PO 7789 and invoice net 850.00 is below PO net 1161.00, so it is acceptable and was loaded to Xero Draft d1374bbb-4553-4f51-80c0-6b4854917e49.
-Initial2026-06-05 13:48:40supplier-invoice-ingestCreated from supplier invoice candidate 407.